{"id":759,"date":"2020-12-17T17:07:03","date_gmt":"2020-12-17T11:37:03","guid":{"rendered":"https:\/\/www.pixel-studios.com\/blog\/?p=759"},"modified":"2024-12-31T11:14:01","modified_gmt":"2024-12-31T11:14:01","slug":"service-contract-application-with-an-android-based-mobile-app-for-site-engineers","status":"publish","type":"post","link":"https:\/\/www.pixel-studios.com\/blog\/service-contract-application-with-an-android-based-mobile-app-for-site-engineers\/","title":{"rendered":"Service Contract Application with an Android based mobile app for Site Engineers"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"759\" class=\"elementor elementor-759\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-117dc0e1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"117dc0e1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-23c249b2\" data-id=\"23c249b2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a5f1214 elementor-widget elementor-widget-text-editor\" data-id=\"2a5f1214\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t&nbsp;\r\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_72 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-69f598f2eff94\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69f598f2eff94\" checked aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.pixel-studios.com\/blog\/service-contract-application-with-an-android-based-mobile-app-for-site-engineers\/#A-cloud-based-service-contract-maintenance-application-coupled-with-an-Android-based-mobile-app-to-assist-the-service-engineers-maintaining-the-fire-extinguishers-at-clients-places\" title=\"A cloud-based service contract maintenance application coupled with an Android based mobile app to assist the service engineers maintaining the fire extinguishers at client\u2019s places.\">A cloud-based service contract maintenance application coupled with an Android based mobile app to assist the service engineers maintaining the fire extinguishers at client\u2019s places.<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.pixel-studios.com\/blog\/service-contract-application-with-an-android-based-mobile-app-for-site-engineers\/#The-Scenario\" title=\"The Scenario\">The Scenario<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.pixel-studios.com\/blog\/service-contract-application-with-an-android-based-mobile-app-for-site-engineers\/#The-Challenge\" title=\"The Challenge\">The Challenge<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.pixel-studios.com\/blog\/service-contract-application-with-an-android-based-mobile-app-for-site-engineers\/#The-Solution\" title=\"The Solution\">The Solution<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.pixel-studios.com\/blog\/service-contract-application-with-an-android-based-mobile-app-for-site-engineers\/#The-Result\" title=\"The Result\">The Result<\/a><\/li><\/ul><\/nav><\/div>\n<h3><span class=\"ez-toc-section\" id=\"A-cloud-based-service-contract-maintenance-application-coupled-with-an-Android-based-mobile-app-to-assist-the-service-engineers-maintaining-the-fire-extinguishers-at-clients-places\"><\/span><strong><em>A cloud-based service contract maintenance application coupled with an Android based mobile app to assist the service engineers maintaining the fire extinguishers at client\u2019s places.<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n&nbsp;\r\n<h2><span class=\"ez-toc-section\" id=\"The-Scenario\"><\/span>The Scenario<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\nOne of the renowned players in the industry, our client, supply and service various types of fire extinguishers installed at corporates, factories, warehouses, malls and IT premises.\r\n\r\n&nbsp;\r\n<h2><span class=\"ez-toc-section\" id=\"The-Challenge\"><\/span>The Challenge<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\nAs a part of their service, our client undertakes maintenance contracts during fire extinguishers\u2019 lifecycle. The manual system of signups, maintenance and renewal of contracts was disorganized, leading to many human errors. On the other hand, at the clients\u2019 site, typically where few hundreds of fire extinguishers of various life cycles are installed, a service engineer has to undergo laborious documentation of services done and spares supplied. This made the service engineers under productive. This also resulted in the delay of sending consolidated reports to the clients.\r\n\r\n&nbsp;\r\n<h2><span class=\"ez-toc-section\" id=\"The-Solution\"><\/span>The Solution<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\nAs a technology consultant, Pixel Studios developed a cloud-based service contract maintenance application coupled with an Android based <span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.pixel-studios.com\/web-mobile-app.php\" target=\"_blank\" rel=\"noopener\">mobile app<\/a><\/span> for service engineers on the field. The application includes a master module for brand, branches, capacity, service type and zone, customer module, customer approval, product module, product checklist module and service call confirmation module. With the help of an optimized database structure, the reports module was also developed with options to download the reports in PDF\/Excel format whenever necessary.\r\n\r\nIn this android based mobile app, QR codes were generated for individual products. The service engineer scans the QR Code on the product to get details about that individual Fire Extinguisher &amp; can enter mandatory service relevant data. The service engineer could complete the servicing &amp; enter data by scanning the QR Code which is pushed to the server without his intervention. With this technology tool, it became easier to manage multiple clients (300 and above) in a hassle-free manner.\r\n\r\n&nbsp;\r\n<h2><span class=\"ez-toc-section\" id=\"The-Result\"><\/span>The Result<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\nThis android based <span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.pixel-studios.com\/web-mobile-app.php\" target=\"_blank\" rel=\"noopener\">mobile app<\/a><\/span> facilitated faster update by the service engineers, resulting in higher productivity and accuracy of the reports. The easy-to-use cloud based service contract maintenance application enabled the client to manage multi-location contracts easily. This technological edge led to a higher satisfaction with our clients\u2019 service, which is apparently higher than their competitors.\r\n\r\n&nbsp;\r\n\r\nOriginally Published on: Dec 14, 2016 @ 18:56, updated Dec 17 2020\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-218e518 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"218e518\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-05ff356\" data-id=\"05ff356\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cc2856d elementor-widget 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IT&hellip;<\/p>\n","protected":false},"author":1,"featured_media":920,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27,40],"tags":[],"ppma_author":[357],"class_list":["post-759","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","category-digital-technology","author-admin"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Service Contract Application with an Android based mobile app for Site Engineers - Pixel Studios<\/title>\n<meta name=\"description\" content=\"Learn about Pixel Studios&#039; service contract application, featuring an Android-based mobile app designed to streamline operations for site engineers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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